We accept most major credit cards, Apple Pay (on Safari Mobile & Safari Mac) and PayPal. We are working on accepting alternative payment methods in the near future.

Please email us at concierge@amierafa.com as soon as you can. Once an order begins processing no changes can be made. 

But we can cancel and replace the order if you contact us within 30 minutes of placing your order. If that's the case, please contact us immediately by calling 718-784-9011.

Most orders (unless items are preorder or backorder) are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure. Final Sale items may not be returned or exchanged.

You will receive an order confirmation via email. 

By using this link you can further track you order. Just login with the email address used when making your purchase. 

Once an order is processed, we are unable to make any product changes to an existing order. Please contact us immediately via email or by calling 718-784-9011. If you contact us within 30 minutes of placing your order we can cancel and replace the order. However, once an order begins processing no changes can be made. Most orders are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure. Final Sale items may not be returned or exchanged.

Once you placed your order you will receive an order confirmation email which will provide your order number. It starts with AR# followed by numbers.

By using this link you can further track you order. Just login with the email address used when making your purchase.

Still aren’t sure which size would be best? Reach out to Customer Care at concierge@amierafa.com, and we’d be happy to help!

A pre-order item is one that you are ordering before we have it in inventory. Preorders are usually charged on the 6th day since the order was placed. You may cancel a pre-order item up until the time your order has finished processing and is ready for shipping.

Please note that if you place an order which includes a pre-order item in addition to any in-stock item, you may be charged for the pre-order item once the in-stock item is shipped. We recommend placing an order for a pre-order item separately from the other items in your cart. Our partners are working on allowing separate charges to occur for each split shipment in the future.

To cancel a pre-order item please email concierge@amierafa.com. Once your order has been sent to a shipping facility it may no longer be cancelled. There is a small chance that certain pre-orders may be delayed or cancelled, based on demand. If your order is delayed, you will be sent an email informing you of the new estimated shipment date. If your order is cancelled or you choose to cancel, a refund will be issued the same day the order is cancelled and usually reflects in 3-5 business days.