We gladly accept returns of unworn merchandise within 30 days of delivery except final sale items, which cannot be returned or exchanged. Returns will be refunded to the original method of payment.

• When trying on footwear, please do so on a soft, carpeted surface so that the soles are not damaged and return them in their original shoe box (shoe boxes cannot be used as shipping boxes).

Start by visiting our Returns Center. You can print a shipping label and drop off your return at a UPS location. You will receive an email when your return is received and your refund has been processed. Shipping charges are not refundable and there is a $1.10 return fee per order that covers restocking and postage back to the warehouse.

Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued.

You may obtain a return authorization by visiting our Returns Center. You will then be able to print a prepaid return shipping label. You may drop the package at any UPS location.

We gladly accept returns of unworn merchandise within 30 days of delivery. This excludes final sale items which may not be returned or exchanged.

Check our size chart here!

Still aren’t sure which size would be best? Reach out to Customer Care at concierge@amierafa.com, and we’d be happy to help!

Under the EU Consumer Rights Directive, you have the right to withdraw from many contracts within 14 days of receiving your order, without providing any reason.

To exercise your right of withdrawal, click HERE.

Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund.

We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.

This right applies to all items purchased through our store, with certain exceptions such as digital products, perishable goods, sealed personal hygiene products, and personalized items, as set forth in Article 16 of Directive 2011/83/EU.

We gladly accept exchanges for unworn merchandise within 30 days of delivery except final sale items, which cannot be returned or exchanged. Exchanges for different sizes/styles should be placed within 7 days of delivery.

Start by visiting our Exchange Portal. You can print a shipping label and drop off your exchange at a UPS location. You will receive an email when your exchange is received and your item has been shipped. Original charges are not refundable and there is a $1.10 exchange fee per order that covers restocking and postage back to the warehouse.